Fountain of Love Glasgow Scotland


Privacy and Policy
Dear Beloved, your privacy is important to us and we would like to continue to communicate with you in a way that is in line with UK and EU law on data protection. The General Data Protection Regulation (GDPR) is coming into effect on 25th May 2018 and because of the changes in data protection laws, we need your consent for us to continue to contact you.
By opting in, you confirm that you are consenting to RCCG Fountain of Love (FOL) parish Glasgow using your personal data for the purpose outlined in our privacy notice below.
RCCG Fountain of Love Parish Glasgow, is a Charitable organisation registered with Charity Commission (Charity Reg. SCO40597). This Privacy Notice explains what to expect when RCCG  FOL Parish Glasgow collects and uses your personal information. Please endeavour to read this notice carefully, and if there are further enquiries about data protection and privacy policies, please contact our administrative team:

Address: 205-217, Drumry Road East, Glasgow, G15 8NS
Phone: 01412374112, 01417811193, 07940198309;  or Email:;

All data subjects whose data is processed by RCCG FOL Glasgow.
Our responsibility is to ensure that this notice is made available to potential data subjects prior to collecting/processing their personal data and a consent is obtained.
Our Promise
RCCG FOL Glasgow parish is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely. We process personal information in accordance with the Data Protection Act 1998, Privacy & Electronic Communications Regulations 2003 and the European Union’s General Data Protection Regulation (GDPR) coming into force in May 2018. The GDPR will strengthen your rights to privacy and give you control over the personal information that organisations hold about you.

We collect personal information in the following ways:
Directly from you when you:
Register for RCCG FOL Glasgow’s events;
Make a donation;
Join our passionate volunteer workforce
Work for us as a contractor;
Sign up to join our covenant partners;
Apply to join any of our personal development programmes e.g. School of Discipleship
Filling a membership or First Timer’s form
Signing up for the Gift Aid Scheme
Complete a survey;

From other sources:
We may use the Google or other search engines, Royal Mail’s postcode finder, National Change of Address update (NCOA®) or the electoral roll, to check the accuracy of the address or data we hold;
Information made available publicly by Charity Commission, Companies House or information that has been published in newspapers and articles.

Fair Processing Notice
What is Personal Data?
Under the EU’s General Data Protection Regulation:
Personal Data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
Sensitive Personal Data
The Data Protection Act recognises some information as ‘sensitive personal data’. This includes, but is not limited to, information which reveals your religious beliefs, health issues, race or ethnic origin.
RCCG FOL Glasgow is a Church committed to preserving its Christian ethos and its beliefs in accordance with our statement of faith. Where necessary and consented to, we may collect details about your personal faith.
Additionally, we collect details about any health concerns or disability you have disclosed so we can meet any additional customer service requirements.
We also receive prayer requests, and the information may reveal sensitive personal data. As a praying church, we may discretely share and pray for these needs at our internal prayer sessions.
We will always treat any sensitive personal data we process with greater care and process the information in accordance with the Data Protection Act.

Why We Collect Your Personal Information
We are involved in church administration while keeping the Christian Faith in our community. As part of our correspondence we keep you informed of our outreach events, training for both spiritual and physical development and real-time information on how we are reaching out to our community and responding to your queries and acknowledging the donations you make. You may also get a notification on Prayer and Fasting Programmes, notification on consultations that affect the Christian Faith, notification of other events on the Christian Calendar globally.
To process your partnership donations (if applicable) and any other donations.
To reclaim tax on Gift Aid donations, if applicable.
To verify that you are over 18 and if not, obtain permission from your parent/guardian to process your information or accept any regular donations.
To enable us to take greater care when engaging with our senior citizens
When you visit our website, we may gather information about which pages you visit to help us improve and provide you with the best service.
To determine and improve the effectiveness of our website and publicity campaigns.
To keep you informed about our activities. Please see more details in the Permissions section.
To enable us to contact you with relevant and the most appropriate information.
To manage and coordinate our volunteers.
For compliance with employment law and other statutory requirements.

How RCCG FOL Parish Glasgow uses your information
RCCG FOL Parish Glasgow will process – that means to collect, store and use – the information you provide in a manner that is compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information must be kept, but in most cases, RCCG FOL parish Glasgow will use its discretion to ensure that we do not keep records outside of our normal business requirements.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

We may pass your personal data on to our service providers who are contracted to RCCG FOL Glasgow while dealing with you. Our contractors are obliged to keep your details securely and use them only to fulfil the service they provide you on our behalf such as registration or payment processing. Once your service needs has been satisfied, or the case has been closed, they will dispose of the details in line with our record retention. If we wish to pass your sensitive personal data onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do so.

We love sharing news about upcoming events in the Church such as weekly services and other announcement that all church members should be acquainted with. This may require sending you an email, text, postal mail or contact you through telephone calls.
By consenting to this, you are giving us permission to perform those actions.
RCCG FOL Parish Glasgow is committed to respecting your choice to receive messages from us. You can update your permission and contact preferences at any time by send us an email or making a call to our office line.
Who We Share Your Information With
RCCG FOL Parish Glasgow is part of the global RCCG family with presence in over 190 countries both inside the European Union and outside the European Economic Area (EEA). We will only share personal information of ordained ministers as is necessary to fulfil our administrative needs for church members.
RCCG FOL Parish Glasgow is committed to ensuring that where data is to be transferred from one point to another, adequate levels of data protection safeguards are in place. We may share your personal information with trusted third parties where they are contracted to develop or maintain our systems.
We monitor information security compliance and have written contracts which obligate our partners or third-party providers to process your personal information only on our instructions and in accordance with applicable data protection and privacy laws.
RCCG FOL Parish Glasgow and any of its affiliate entities may be under a duty to disclose your personal information where required in order to comply with any legal obligation.

How Long We Keep Your Data
RCCG FOL Parish Glasgow will only keep your personal information for as long as it is required and in accordance with statutory requirements. For example, HMRC requires that we keep a record of your name, address and Gift Aid declaration for six years from the date of your last donation. Where the information is no longer required, we will ensure that it is disposed of in a secure manner.
If you have indicated that you do not wish to hear from us in the future, we will keep the minimum information necessary to ensure we avoid contacting you any further.

Your Information Rights And Choices
The Data Protection Act (DPA) gives you the right:
To request in writing and securely obtain copies of the personal information RCCG FOL Parish Glasgow Office holds about you.
To correct or update your personal information processed by RCCG FOL Parish Glasgow Office.
To request RCCG FOL Parish Glasgow Office to stop using your personal information while sending messages or for any other purpose where there is no legal requirement for continued processing.

The Privacy and Electronic Communications Regulations (PECR) gives you the right:
To choose whether or not to receive messages from us by email, text or telephone. Please see the Permissions section for more information about how to change or update your contact permissions and preferences.

Reporting Concerns or Compliments
Please contact us if you wish to raise a concern about RCCG FOL Parish Glasgow’s handling of your personal information, or compliment what you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.

Changes to this Privacy Notice
RCCG FOL Parish Glasgow will review our privacy notice regularly. The terms of this notice may be updated at any time for example, in the event of changes in law and how we operate. Please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide prominent notice on our website or send a notification. This notice was last updated in May 2018.
Thank you for your continued support to the work of God through RCCG in the United Kingdom